Fees and Cancellation Policy

  • All fees are due at the time of service.
  • If you need a monthly invoice, we require that you pay at the first session of the month for the projected number of therapy sessions your child will receive during the month.  If there is an illness, we will carry-over the payment to the next month.
  • The evaluation fee is per hour and is prorated based on the total time spent on the evaluation process.  This includes discussion of findings with you and your family.
  • The fee for therapy is based on an hourly rate and this includes the time spent in direct therapy and consultation with family.
  • I acknowledge and accept full and complete responsibility for prompt payment for all services rendered by The Coleman Therapy Center.  I am responsible for filing claims with my insurance and payment for my services.
  • I understand that health insurance policies and reimbursement are between myself and my health insurance company, and that all services rendered by The Coleman Therapy Center for the benefit of my child are charged directly to me, and I am personally responsible for payment in full to The Coleman Therapy Center.
  • I understand that if my outstanding balance due to The Coleman Therapy Center for treatment becomes Five Hundred Dollars ($500.00) or more, The Coleman Therapy Center reserves the right to withhold therapy up to and until such balance is paid in full.
  • Payments may be made with cash, check or credit/health card.  A nominal processing fee will be applied for credit/health card payments. There will be a $25.00 charge for any returned check. 
  • If no payment is received a 4% late fee will be charged after 30 days.  After 60 days of no payment, The Coleman Therapy Center will contact a credit agency. 

FEE SCHEDULE

Comprehensive Evaluation
$175.00 per hour
Consultation at our clinic
$110.00 per hour
Therapy at our clinic
$110.00 per hour
$90.00 for a 45-minute session
$60.00 for a 30-minute session
Group Therapy
$80.00 per hour
School Consult, IEP Meeting, IEP/504 Consulting
$125.00 per hour
School Observation (30-minute)
$115.00
Therapy or Consult with Travel (varies by distance)
$125.00-145.00 per hour
Reading Therapy
$TBD, based on program

CANCELLATION POLICY

Regular attendance is essential for your child’s growth in therapy. Please refer to our cancellation policy below:

  1. You will not be billed if you cancel the day of therapy.  Illness cannot be predicted.  Please call your therapist or the center at least two hours prior to the session to cancel.
  2. If you are not home or do not show for a scheduled appointment, you will be charged for that session at the regular fee rates.
  3. Please make sure you give us as much notice of cancellation as possible.  Please remember that if you do not show for a scheduled session or if you give less than a two-hour notice, you will be charged in full for that session.
  4. Sessions will end at the scheduled time even if they are started later.  If it is the fault of the clinician, the rate charge will be adjusted.  If you are later for your session, the rate charge will not be adjusted and you will be billed per your hourly rate.
  5. If you are going to be late for the session please call your therapist to let her know. If you are late without a phone call for three (3) sessions, service may be terminated. Clients who are 15 or more minutes late for three (3) or more sessions a month will be subject to a $25 charge OR possible termination of services.
  6. Multiple Cancellations Policy: Therapy sessions canceled five (5) or more times, regardless of the reason, during a three-month period are subject to a charge of the normal therapy rate.
  7. There will be a charge of $20.00 for 15-minute increments of any written documents for insurance or other companies related to your child's program.  This does not include a treatment plan written and revised every 6 months. You will be informed of the cost of writing or editing these documents prior to the task.  Please remember that it is your responsibility to check with your insurance on what are acceptable codes covered by your plan.

OTHER POLICIES

  • The waiting area is equipped with toys and books for your child in therapy as well as for any siblings. Please keep the waiting area reasonably quiet and assist your children with toy cleanup.
  • Please be cognizant of the time you stay after your child's therapy sessions.   We truly enjoy talking with you about your child but parents are often staying for longer than 30 minutes when we do not have another client immediately following your child.  We do need this time between clients to prepare for our next sessions, write treatment plans, read about new therapies, coordinate programs and sometimes eat lunch.
  • We make every attempt to establish good working relationships with your child’s school and pediatrician. If you would like our attendance at a staffing for your child, please make your request two weeks in advance so that an updated status of review can be prepared. You will be asked to fill out a consent and/or consulting form prior to the staffing.
  • Snow Policy: Our office does not automatically follow any school closings. Your speech pathologist should be contacted regarding your desire to cancel a session due to driving conditions. Rescheduling when possible is appreciated.

 

FORMS:

CTC Case History Form

CTC HIPPA Policy Form

CTC Release of Information Form